Privacy Policy
Last updated: February 2026
1. Introduction
Welcome to Carizmo. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile car wash services and applications.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Residential address and compound information
- Vehicle information (make, model, license plate)
- Payment information (processed securely through our payment providers)
- Service preferences and scheduling information
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our car wash services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about promotions, upcoming events, and other news
- Monitor and analyze trends, usage, and activities
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted partners who assist us in operating our service, conducting our business, or servicing you. This includes our cleaning professionals who need access to your location and vehicle information to provide services.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update your personal information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
7. Cookies and Tracking
Our website and app may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@carizmo.app